Product Safety
Last update: June 12, 2026
1. Commitment to safety
Refmadrid strives to offer products that comply with applicable safety requirements.
The customer must read the product description, instructions, warnings, assembly information and maintenance recommendations.
2. Information included in the product data sheets
Where applicable, product data sheets will indicate:
- product identification;
- product image;
- main characteristics;
- materials;
- dimensions;
- weight;
- assembly instructions;
- safety warnings;
- maximum recommended load;
- need for wall mounting;
- indoor or outdoor use;
- manufacturer;
- importer or responsible party in the European Union, where applicable.
3. Assembly
Some furniture requires assembly.
The customer must follow the supplied instructions.
Incorrect assembly can affect the product's stability, safety, and durability.
4. Wall mounting
Some tall, heavy, or potentially unstable furniture may require wall mounting.
When indicated, mounting must be done before use.
Not fixing furniture when required can pose a tipping hazard.
5. Correct use
The customer must use the product for its intended purpose.
Damaged, unstable, overloaded, or incorrectly assembled furniture should not be used.
6. Children and animals
Furniture should be used with special care in the presence of children or animals.
Children should be prevented from climbing on, hanging from, or using furniture inappropriately.
7. Damaged product
If the product appears damaged or unsafe, the customer must stop using it and contact:
8. Recalls or safety notices
In case of a recall, alert, or important safety communication, CIMA INTEGRAL DE DISEÑO, S.L. may inform customers via email or a notice on the website.
9. Product safety contact
Refmadrid
Email: info@refmadrid.com
Phone: +34 622 22 62 03